Discussion:
MapPoint web service staging server down
(too old to reply)
snoman
2009-03-01 18:26:02 UTC
Permalink
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here

we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!

Please help
Trevor Daniel
2009-03-01 23:43:01 UTC
Permalink
I second this!

Come on MS!

This is IMPORTANT and we NEED support?

Who's gonna upgrade to a production account when the bloody staging server
is dodgey?

And the support is through a discussion group?
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
NEO
2009-03-01 23:57:01 UTC
Permalink
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
Trevor Daniel
2009-03-02 10:33:01 UTC
Permalink
STILL DOWN!

HELP!

Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
Morten S
2009-03-02 12:26:08 UTC
Permalink
Hi, in the same situation here in Norway... Anybody got any kind of contact
with MS?

br
Morten S
Post by Trevor Daniel
STILL DOWN!
HELP!
Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
Trevor Daniel
2009-03-02 15:11:19 UTC
Permalink
As a last resort I have contacted ***@microsoft.com to see if they can help.

I will let you know if/when I get a reply

Trev
Post by Morten S
Hi, in the same situation here in Norway... Anybody got any kind of contact
with MS?
br
Morten S
Post by Trevor Daniel
STILL DOWN!
HELP!
Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
Morten S
2009-03-02 16:16:09 UTC
Permalink
Hi Trev, did finally get in contact with MS Germany and it seems that they
have a temporary solution. Try to mail Georgi Schneider (Borchert GeoInfo
GmbH) [v-***@microsoft.com] and ask for advice.

br Morten
Post by Trevor Daniel
I will let you know if/when I get a reply
Trev
Post by Morten S
Hi, in the same situation here in Norway... Anybody got any kind of contact
with MS?
br
Morten S
Post by Trevor Daniel
STILL DOWN!
HELP!
Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
Trevor Daniel
2009-03-02 16:23:02 UTC
Permalink
Hi Morten

Are you able to explain the solution here?

I have tried to emailed Georgi but I can't be sure he will reply?

Thanks

Trev
Post by Morten S
Hi Trev, did finally get in contact with MS Germany and it seems that they
have a temporary solution. Try to mail Georgi Schneider (Borchert GeoInfo
br Morten
Post by Trevor Daniel
I will let you know if/when I get a reply
Trev
Post by Morten S
Hi, in the same situation here in Norway... Anybody got any kind of contact
with MS?
br
Morten S
Post by Trevor Daniel
STILL DOWN!
HELP!
Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
Trevor Daniel
2009-03-02 16:29:02 UTC
Permalink
GOOD NEWS!

Just had an email back fromn Georgi at MS and he says the system should be
back up in about an hour!!!

YEEHA

Trev
Post by Trevor Daniel
Hi Morten
Are you able to explain the solution here?
I have tried to emailed Georgi but I can't be sure he will reply?
Thanks
Trev
Post by Morten S
Hi Trev, did finally get in contact with MS Germany and it seems that they
have a temporary solution. Try to mail Georgi Schneider (Borchert GeoInfo
br Morten
Post by Trevor Daniel
I will let you know if/when I get a reply
Trev
Post by Morten S
Hi, in the same situation here in Norway... Anybody got any kind of contact
with MS?
br
Morten S
Post by Trevor Daniel
STILL DOWN!
HELP!
Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
snoman
2009-03-02 16:52:14 UTC
Permalink
Yahoo! we're back
(I mean "hurrah! we're back" no product placement intended)

thanks Georgi & team - most relieved!
snoman
www.sno.mobi - the whole resort in your pocket!
Post by Trevor Daniel
GOOD NEWS!
Just had an email back fromn Georgi at MS and he says the system should be
back up in about an hour!!!
YEEHA
Trev
Post by Trevor Daniel
Hi Morten
Are you able to explain the solution here?
I have tried to emailed Georgi but I can't be sure he will reply?
Thanks
Trev
Post by Morten S
Hi Trev, did finally get in contact with MS Germany and it seems that they
have a temporary solution. Try to mail Georgi Schneider (Borchert GeoInfo
br Morten
Post by Trevor Daniel
I will let you know if/when I get a reply
Trev
Post by Morten S
Hi, in the same situation here in Norway... Anybody got any kind of contact
with MS?
br
Morten S
Post by Trevor Daniel
STILL DOWN!
HELP!
Trev
Post by NEO
The production server seems down as well.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
pc
2009-03-02 03:46:00 UTC
Permalink
Same issue.
Post by snoman
It seems to have been over 6 hours now with no word from Microsoft nor any
place official to look for answers - if anyone knows where or with whom we
can find some information, please share it here
we are demoing www.sno.mobi live to potential customers all week in Chamonix
and the key element of "the whole resort in your pocket" is not in their
pocket!
Please help
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