Automatic upload process failing

[s***@gmail.com]

Hello, everyone.

We have an automated process for updating our Mappoint data on a
nightly basis. About a week ago, it began to return the following
errors:

3/12/09 9:59:36 AM Unable to get job ID: ; nested exception is:
javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException: PKIX path validation
failed: java.security.cert.CertPathValidatorException: signature check
failed
3/12/09 9:59:36 AM Error in execute():
javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException: PKIX path validation
failed: java.security.cert.CertPathValidatorException: signature check
failed
3/12/09 9:59:36 AM Shutting down...

We've seen this before when the security certificates were expired.
They are NOT expired right now. I even downloaded the current ones
from the Customer Service site and put them in the keystore just to be
sure, but no luck. Anybody else seen this error? Any suggestions?

Thank you for reading.

[SBoxrucker]

I just recently worked with MapPoint support on the same problem; Actually,
the problem started on Feb. 26th - when the certificate named "Microsoft
Secure Server Authority" (for "mappoint-cds.live.com") was activated.

Bottom line, the process for saving the required pair of certificates has
been modified slightly. The process documented here:
(http://go.mappoint.net/mappointmpac/default.aspx?main=article.aspx&id=J30012)
is likely what you have followed in the past.

Instead, try the following steps:

To download the 4th-level certificate:

1) In IE, navigate to the customer data service web service URL:
(https://mappoint-cds.live.com/CustomerData-30/CustomerDataService.asmx)
2) Click on the lock beside address bar
3) Click "View Certificates"
4) Click Details tab
5) Click "Copy to file.." button
6) Follow instructions to download certificate file

To download the 3rd-level certificate, continue from step 3 above then:

4A) Click "Certification Path" tab and click "Microsoft Secure Server
Authority"
(the 3rd certificate on the path)
5A) Click "View Certificate"
6A) Click Details tab
7A) Click "Copy to file.." button
8A) Follow instructions to download certificate file

Put these in your kestore and see if the certificate problem disappears.

Good luck!
--
Steve Boxrucker

Post by s***@gmail.com
Hello, everyone.
We have an automated process for updating our Mappoint data on a
nightly basis. About a week ago, it began to return the following
sun.security.validator.ValidatorException: PKIX path validation
failed: java.security.cert.CertPathValidatorException: signature check
failed
sun.security.validator.ValidatorException: PKIX path validation
failed: java.security.cert.CertPathValidatorException: signature check
failed
3/12/09 9:59:36 AM Shutting down...
We've seen this before when the security certificates were expired.
They are NOT expired right now. I even downloaded the current ones
from the Customer Service site and put them in the keystore just to be
sure, but no luck. Anybody else seen this error? Any suggestions?
Thank you for reading.

[s***@gmail.com]

This worked! Thank you so much for your helpful reply. I was
definitely following the old instructions for getting certificates.

Thanks again!